X-Gravel 2 Gravel Bike

Bicycles, Frames, and Wheel Rims come with a 2-year free warranty.

※ If you request a return or exchange for personal reasons, you will be responsible for the corresponding costs. All fees related to returns are at your expense.

（1）10% of the initial purchase amount (at least 6000 JPY) will be charged for restocking and refurbishment.

（2）Shipping costs, customs duties, and other fees.

If the purchased item was shipped from China

You must pay for round-trip shipping and transportation costs incurred.

If the purchased item was shipped from an overseas warehouse

（1）10% of the initial purchase amount (at least 6000 JPY) will be charged for restocking and refurbishment.

（2）Shipping costs, customs duties, and other fees.

Additional rules regarding refunds:

Once a refund request is approved, we will promptly process the refund within 5 business days.

The refund amount will be based on the actual amount received, and we are not responsible for any exchange rate losses incurred due to your refund process.