Chinese New Year Holiday Notice

Chinese New Year Holiday Notice, Product Shipments and Inquiries during the Holiday Period (2019.1.18)

Thank you for always being a loyal customer of ICAN products.

Please note that our company will be closed for the Chinese New Year holiday during the period below.

 

～～～～～～～【Chinese New Year Holiday Period】～～～～～～～

From Monday, January 20, 2020 to Friday, January 31, 2020

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We will resume normal business operations from Monday, February 1, 2020.

Thank you for your understanding.

 

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●Regarding orders and shipments from "ICAN Online Store"
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Regarding the use of "ICAN Online Store",

orders will be accepted as usual during the holiday period,

but the shipment of ordered products will be as follows.

 

【Last Shipping Date before Chinese New Year Holiday】

Orders placed by 8:00 AM on Sunday, January 19, 2020

⇒ Shipped on Sunday, January 19

【Shipping Start Date after Holiday】

Saturday, February 1, 2020 to Wednesday, February 5

*Orders placed after 8:00 AM on Monday, January 20 will be handled as usual.

Shipments will be processed from February 1st onwards.対応いたします。

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●Regarding responses to various inquiries received before and after the New Year's holiday period
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For inquiries received after 0:00 AM on Monday, January 20,

we will continue to accept inquiries via email during the holiday period and will respond in order.

Please note that it may take some time for us to reply to your inquiries.


We apologize for any inconvenience this may cause,
and we appreciate your understanding.

Thank you for your cooperation.