National Day Holiday Notice

Chinese New Year Holiday Notice and Information Regarding Product Shipments and Inquiries During the Holiday Period (2019.1.18)

Thank you for always choosing ICAN products.

Please be informed that our company will be closed for the Chinese New Year holiday during the period specified below.

 

～～～～～～～【Chinese New Year Holiday Period】～～～～～～～

From Monday, January 20, 2020 to Friday, January 31, 2020

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Normal business operations will resume on Monday, February 1, 2020.

Thank you for your understanding.

 

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● Regarding product orders and shipments from "ICAN Online Store"
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For "ICAN Online Store" usage,

Orders will be accepted as usual even during the holiday period,

However, shipments of ordered products will be handled as follows:

 

【Last shipment day before Chinese New Year holiday】

Orders placed by 8:00 on Sunday, January 19, 2020

⇒ Shipped on Sunday, January 19

【Shipment start date after holiday】

Saturday, February 1, 2020 ~ Wednesday, February 5

*Orders placed after 8:00 on Monday, January 20 will be processed as usual.

Shipments will be handled after February 1st.

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● Regarding responses to various inquiries received before and after the New Year holiday period
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For inquiries received after 0:00 on Monday, January 20,

Email inquiries will be accepted even during the holiday period and will be responded to in order.

Please note that it may take some time to reply to inquiries.


We apologize for any inconvenience this may cause,
And we ask for your understanding.

Thank you very much.